Support

A question or an issue with GoodNote Free Change? The ElpisIA team is here to help.

Useful information

  • Compatibility: Mac running macOS 14 (Sonoma) or later
  • Supported files: GoodNotes 6 documents (.goodnotes) and PDFs
  • Languages: English, French, Spanish, German

Good to know

  • Backups (NAME.backup.goodnotes) are created next to your files: keep them until you have checked the result in GoodNotes
  • After a replacement, open the document in GoodNotes: the new background should appear under your annotations, unchanged
  • GoodNotes full-text search may still quote the old background — see the FAQ

Before writing to us, check the FAQ — your answer may already be there.

Last updated — 27/08/2026

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